The first step to a successful mediation session is communicating openly with your mediator. Each party will have the opportunity to discuss their point of view on the dispute and share any pertinent evidence, which will give the mediator relevant context.
Next, each party will communicate their point of view with questions from the mediator as needed. The mediator will remain unbiased and neutral throughout the session while listening actively. At times, the mediator or the party might find that it’s of best interest to meet separately. In that case, each party will discuss their points and propositions privately with the mediator, who will pass on these points to the respective party, so long as the information isn’t confidential.
Our goal is to ensure everyone is satisfied with the resolution of the session. With patience, effort, time, and by providing an informal and non adversarial process, we aim to arrive at a solution that equally benefits both parties.